Privacy Policy

Last updated: 15 January 2026

Data Controller Information

This privacy policy explains how krimolaste.top B.V. ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website at krimolaste.top or use our restaurant analytics services. We are the data controller for the personal data we process under this policy.

Data Controller:
krimolaste.top B.V.
Dorpsstraat 45
3028 MH Rotterdam
South Holland, Netherlands
Registration Number: KvK62489513
VAT Number: NL628574395B01

Data Collection

We collect various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us and information we collect automatically through your use of our services.

When you visit our website, we may collect the following personal information:

  • Contact information including your name, email address, phone number, and company details when you submit enquiry forms
  • Technical information such as your IP address, browser type, operating system, and device information
  • Usage data including pages visited, time spent on our website, and referral sources
  • Communication records when you contact us via email, phone, or contact forms
  • Marketing preferences and consent records

How We Use Your Information

We use your personal data for various purposes based on our legitimate business interests, your consent, or to fulfil our contractual obligations. Our use of your data includes providing our restaurant analytics services, improving our platform, and communicating with you about our services.

Specifically, we use your information to:

  • Provide and maintain our restaurant analytics dashboard services
  • Process and respond to your enquiries and support requests
  • Send you information about our services and updates (with your consent)
  • Improve our website functionality and user experience
  • Comply with legal obligations and protect our legitimate business interests
  • Analyse website usage patterns and service performance

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services, such as hosting providers, email marketing services, and analytics platforms. These third parties are contractually bound to protect your information and use it only for the purposes we specify.

We may also disclose your information when required by law or to protect our rights, property, or safety, or that of our users or others.

International Data Transfers

As we operate within the European Union, your personal data is primarily processed within the EU. However, some of our service providers may be located outside the EU. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Contact enquiry data is typically retained for up to 3 years to maintain our business relationship and comply with legal requirements. Website analytics data is retained according to our analytics provider's retention policies, typically 26 months for Google Analytics.

Your Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data:

  • Right of access: You can request a copy of the personal data we hold about you
  • Right to rectification: You can ask us to correct inaccurate or incomplete data
  • Right to erasure: You can request deletion of your personal data in certain circumstances
  • Right to restrict processing: You can ask us to limit how we use your data
  • Right to data portability: You can request your data in a portable format
  • Right to object: You can object to certain types of data processing
  • Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Privacy Contact:
Email: [email protected]
Phone: +31 105012869
Address: Dorpsstraat 45, 3028 MH Rotterdam, South Holland, Netherlands

Complaints

If you believe we have not handled your personal data in accordance with this privacy policy or applicable data protection laws, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.